QAScout - Real-time Quality Assurance for Customer Support

🚀 Now with Custom QA Rubrics & Campaigns! 🚀

Real Time QA.

AI-Powered QA for Customer Support.

No more surprises. Elevate your QA processes with comprehensive oversight on every customer interaction.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

"As customer service interactions become increasingly automated, QAScout appears to be leading the charge toward a more responsive, transparent, and quality-focused future."

integrations

Connects directly with your CRM.

Assess.

Break free from limited sampling. QA every interaction. Generate precise QA scores for each ticket, ensuring consistently high-quality customer support.

Advise.

Real-time agent coaching. Transform every ticket into a learning opportunity with instant feedback and corrective guidance. Elevate agent performance seamlessly.

Action.

Proactively identify potential issues and upset customers. QA Scout flags interactions that might lead to DSATs, allowing for immediate and effective resolution.

Transform your CX with intelligent, real-time QA.

Sign up to learn more!

Thank you! We'll be in touch soon.